Frequently Asked Questions:
Below you will find frequently asked questions and hopefully some helpful answers.
If there is anything you still need answered or help with, please feel free to email us at: email@example.com.
If there is an item you have fallen in love with and it is sold out, please message me! I promise to always go out of my way to find the perfect item for you! If it is sold out, I will personally contact the vendor for more!
You can reach me directly through email which is listed above or on our Instagram page: @shopwhatsheswearing
Order confirmations are automatic once payment/shipping transaction has been submitted. You will immediately receive an email or text message confirmation depending on which you have provided for use at checkout.
Orders typically take 1-5 business days to be processed. Once an order is placed, we work diligently to get your purchase shipped. Shipping all depends on the United States Postal Service. Please visit our Shipping Page.
Currently, we ship nationwide and to Canada.
Since we carry clothing from several different vendors, styles can vary from one designer to the next. Most of our products run true to size, but when we feel like a product isn't living up to it's expectations, we will indicate it in the product description.
Our Instagram page is full of information on sizing tips and suggestions.
• We currently accept all major credit cards including: Visa, American Express, and Mastercard.
• We are also happy to announce that we have partnered with Quadpay for your convenience!
• At this point in time we are not partnered with Paypal. If you have questions or concerns, please feel free to email me and I will glady make it work for you!
Want to give someone the perfect gift but not sure what to order them or their size? No problem, when you purchase a gift card, a gift card code will automatically be sent to your email which can be forwarded to the recipient.
Please keep in mind:
Gift cards are non-refundable and do not expire. Promo codes cannot be applied to the purchase of a gift card, sales tax, or shipping costs.
Returns and exchanges
At this time, our boutique is unable to accept returns.
If you have purchased an incorrect size before it has shipped, please email me directly for resolution. We cannot guarantee the size you wish for will be available.
If you truly need to exchange an item for a different size, please email me. You will be responsible for any shipping costs. Please shop wisely.
As our boutique expands, we will eventually be able to accept returns for store credit. Thank you for your understanding and support!
Please email me directly at firstname.lastname@example.org to be provided with a shipping label.
All shipping costs are the customer's responsibility.